1. Scope
This Privacy Policy explains how GPTWriter ("we," "us," or "our") collects, uses, discloses, and protects personal data when you use our website, app, and related services (the "Service").
2. Data We Collect
Account data: name, email address, authentication details, and profile settings.
Usage data: feature interactions, request timestamps, diagnostics, device/browser metadata, and approximate location derived from IP.
We do not collect or store your text content submitted for corrections, rewrites, or translations as part of our persistent user data records.
Billing/transaction data: plan, credits, invoices, and payment metadata (processed by third-party payment providers).
3. How We Use Data
To provide, maintain, and improve the Service.
To authenticate users, prevent abuse, and enforce security.
To process account creation, billing records/receipts, and service analytics.
To provide support, communicate updates, and respond to legal obligations.
4. Legal Bases (where applicable)
Performance of a contract: to deliver the Service you request.
Legitimate interests: to secure and improve the Service.
Consent: where required by law (e.g., optional cookies/marketing).
Legal obligation: where we must retain or disclose data under law.
5. Data Sharing
We may share data with trusted processors (hosting, analytics, email, AI model providers, payment processors) under contractual safeguards.
We may disclose data when required by law, to enforce Terms, or to protect rights, safety, and security.
We do not sell personal data in exchange for money.
6. International Transfers
Your data may be processed in countries other than your own. Where required, we use appropriate transfer safeguards (e.g., standard contractual clauses).
7. Retention
We retain personal data only as long as necessary for the purposes described in this Policy, unless longer retention is required by law.
Retention periods may vary by data type (account records, support logs, security logs, and transaction records).
8. Security
We use administrative, technical, and organizational safeguards designed to protect personal data. No method of transmission or storage is completely secure.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your data, and to object to certain processing.
To submit a rights request, contact us at [email protected]. We may verify your identity before completing a request.
10. Cookies and Similar Technologies
We may use cookies/local storage for authentication, preferences, security, and analytics. You can manage cookie settings in your browser.
11. Children's Privacy
The Service is not directed to children under 13 (or a higher age where required by local law). If we learn that prohibited child data was collected, we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material updates will be communicated where required by law. The "Last Updated" date indicates the latest revision.
13. Contact
For privacy questions or requests, contact [email protected] or Average Quality, LLC at 5900 Balcones Drive, STE 100, Austin, TX 78731. If applicable, you may also contact your local data protection authority.